A card payment is not showing on the invoice
It is usually seconds; here is what to do if it is not.
A card payment normally shows within seconds of the client paying. If it has not, open the invoice — Todah checks with Stripe directly when an unpaid invoice with a pay link is opened, and records the payment if it is there. The client's own confirmation page does the same check while they look at it.
If Stripe shows the payment and Todah still does not after that, email support@todah.ca with the invoice number.
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Still stuck? Write to us or email support@todah.ca — a person replies, usually within a working day. The FAQ covers plans, prices and the questions people ask before they sign up.