Terms of Service
These terms are an agreement between you and A913 Services Inc., a company incorporated in Alberta, Canada (“we”, “us”), covering your use of Todah (the “Service”). By creating a workspace or using the Service you accept them. If you are accepting on behalf of a business, you confirm you are authorised to bind it.
1. What Todah is
Todah is bookkeeping and invoicing software: quotes, invoices, bills, receipts, bank reconciliation, sales-tax tracking and reporting. We provide the tool. What you record in it, and what you do with the results, is yours.
Todah is not an accountant, bookkeeper, tax adviser or lawyer, and does not provide professional advice. Its calculations, reports and sales-tax worksheets are produced from the information you enter and the settings you choose. They are a starting point for your own records.
You are responsible for the accuracy of your books and for meeting your tax and filing obligations. We strongly recommend having a qualified accountant review your figures before you file anything with the Canada Revenue Agency or any other authority. Todah is built to make that review easier — not to replace it.
2. Your account
- Give accurate registration details and keep them current.
- Keep your password confidential. You are responsible for what happens under your account.
- Tell us promptly at legal@todah.ca if you believe your account has been accessed without permission.
- You are responsible for the people you invite into your workspace and what they do in it.
- You must be at least 18 and using Todah for business purposes.
3. Acceptable use
You agree not to:
- Use Todah unlawfully, or to store or send unlawful content.
- Attempt to access another customer’s workspace or data, or probe, scan or test our security without written permission.
- Interfere with or place unreasonable load on the Service, or attempt to circumvent plan limits.
- Copy, resell or white-label the Service itself to third parties except under a separate written agreement with us. (Putting your own branding on the documents you send to your own clients is a normal feature and is permitted.)
- Upload malware, or content infringing anyone’s rights.
We may suspend a workspace that breaches this section, and will tell you why where we lawfully can.
4. Your data
You own the information you put into Todah. We claim no ownership of it. You grant us only the limited permission needed to host, process, back up and display it so we can provide the Service to you.
An owner or admin may export your workspace records to CSV at any time from Settings → Account & security (attached files are downloaded from each document). If you close your workspace, we delete it as described in our Privacy Policy.
Where your records contain personal information about your own clients, suppliers or staff, you are responsible for having the right to hold it and for meeting your obligations to those people. We act on your instructions in respect of it.
5. Automated document reading
When you scan a receipt or bill, or import a bank statement as a PDF or photo, Todah uses an automated third-party service to read it. See the Privacy Policy for where that processing happens.
Automated reading is not guaranteed accurate. A scanned receipt or bill is shown to you as a draft to check before it is saved. Lines read from a bank statement are added straight to Banking, so check them against the statement before you match them. You must check extracted figures against the original document. We are not responsible for errors in your records arising from extracted values you did not check.
6. Plans, fees, renewal and refunds
Billing
- Current plans and prices are on our pricing page. Prices are in Canadian dollars and exclude applicable taxes unless stated.
- The free plan is provided as-is and may change or end on reasonable notice.
- Paid plans are billed monthly or annually, depending on the plan you choose, in advance. Your billing period runs from the day your subscription starts, and each renewal is charged on the same day of the following month or year.
- We may change prices with at least 30 days’ notice by email. If you don’t accept a change, you may cancel before it takes effect.
Renewal and cancellation
- Subscriptions renew automatically at the end of each billing period until you cancel.
- For annual plans we will email you a reminder at least 30 days before each renewal, telling you the date and the amount.
- You may cancel at any time, from inside your account, without contacting us and without a cancellation fee.
- Cancelling stops the next renewal. Your plan stays active until the end of the period you have already paid for.
- You can export your data to CSV before or after cancelling.
Refunds
Fees are non-refundable, and we do not give refunds or credits for partial billing periods, for periods where the Service was available but you did not use it, or for features you chose not to use.
This is why the free plan exists: use it for as long as you like to decide whether Todah suits you before paying anything.
Two exceptions. We will refund you where we have charged you in error, and we will always honour any refund right you have under the consumer protection law of your province, which these terms do not override. If you think something has gone wrong with a charge, write to legal@todah.ca and we will look at it properly.
7. Availability
We aim to keep Todah available and running well at all times, and we monitor it so that problems are found and fixed quickly. Occasionally we need to suspend access for maintenance, upgrades or emergencies, and we give notice where practical.
That said, no online service can promise to be available every minute, and we do not offer a contractual uptime guarantee or service level agreement. If a guaranteed availability commitment matters to your business, contact us at legal@todah.ca before you rely on the Service and we will discuss what we can offer.
8. Ending the agreement
- You may stop using Todah and delete your workspace at any time.
- We may suspend or end your access if you materially breach these terms, if required by law, or if we discontinue the Service — with reasonable notice except where a breach or legal requirement makes that impossible.
- If we discontinue the Service, we will give you at least 60 days to export your data.
9. Disclaimers
To the fullest extent the law allows, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
We do not warrant that the Service will meet your requirements, that it will be uninterrupted or error-free, or that calculations, reports or extracted document values will be accurate or suitable for filing with any authority.
Nothing in these terms excludes any warranty, condition or right that cannot be excluded under applicable consumer protection law.
10. Limitation of liability
To the fullest extent the law allows, neither party is liable to the other for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost business, lost goodwill, or the cost of substitute services, however caused and on any theory of liability.
Our total aggregate liability arising out of or relating to the Service or these terms will not exceed the greater of:
- (a) the total fees you actually paid us for the Service in the twelve (12) months immediately before the event giving rise to the claim — which, on a monthly plan, means the sum of the monthly charges in that period, and on an annual plan, the annual charge covering it; and
- (b) CAD $100.
If you are on the free plan and have paid us nothing, our aggregate liability will not exceed CAD $100.
You accept that these limits are a reasonable allocation of risk and are reflected in our pricing, including our free plan. They do not apply to liability that cannot be limited by law.
11. Indemnity
You will defend and indemnify us against claims, losses and reasonable costs arising from your use of the Service in breach of these terms or applicable law, or from information you put into Todah — including any claim by a person whose personal information you stored in your workspace without the right to do so.
12. Confidentiality and security
We treat your business records as confidential and will not disclose them except: to the service providers listed in our Privacy Policy so we can run Todah; where you instruct us to; or where required by law. We describe our security measures in the Privacy Policy.
13. Changes to these terms
We may update these terms. For material changes we will give notice by email or in the app at least 30 days before they take effect. Continuing to use Todah after that means you accept the updated terms; if you don’t, you may close your workspace.
14. Governing law
These terms are governed by the laws of the Province of Alberta and the laws of Canada that apply there, without regard to conflict-of-laws rules. The courts of Alberta have exclusive jurisdiction, and both parties submit to them — except that either party may seek injunctive relief in any court of competent jurisdiction.
Nothing here limits rights you may have under mandatory consumer protection law in your own province.
15. General
- These terms and the Privacy Policy are the entire agreement between us about the Service.
- If a provision is unenforceable, the rest continues in force.
- Failing to enforce a provision is not a waiver of it.
- You may not assign these terms without our written consent; we may assign them to a successor in connection with a merger, acquisition or sale of assets.
- Neither party is liable for delays caused by events beyond its reasonable control.
16. Contact
A913 Services Inc.
Calgary, Alberta, Canada
legal@todah.ca