Help centre › Troubleshooting

Troubleshooting

My client did not get the email
Four checks, in order.
A card payment is not showing on the invoice
It is usually seconds; here is what to do if it is not.
A bank connection needs re-login
Banks expire connections; Reconnect fixes it in a minute.

Still stuck? Write to us or email support@todah.ca — a person replies, usually within a working day. The FAQ covers plans, prices and the questions people ask before they sign up.